Dholera Smart City Privacy Policy

Dholera Smart City (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you visit our website (https://dholerasmartcity.org/), and how we use that information.

 

Information We Collect

We collect information to provide a seamless user experience and help you find your ideal property in Dholera Smart City. This information can be categorized as:

  • Personal Information: This consists of data that can be used to identify you as an individual. We only collect this information when you voluntarily provide it through forms on our website. Examples include your name, email address, phone number, and postal address (if required for specific property inquiries).
  • Non-Personal Information: This data cannot be used to identify you directly. It includes details like your browser type, operating system, IP address, browsing history on our website, and general demographic information (e.g., age range, gender). This information is collected automatically during your visit.

 

Use of Information

The information we collect serves several purposes to enhance your experience and improve our service:

  • Personal Information: We use your personal information to respond directly to your inquiries, provide details about properties and amenities that match your needs, and process any requests you submit through our website. For instance, if you fill out a form expressing interest in a particular property type, we might use your email address to send you brochures or schedule a virtual tour.
  • Non-Personal Information: This data helps us understand how users interact with our website. We analyze user behavior patterns to improve the website’s design, functionality, and content. We may also use this information for targeted advertising, but we never disclose it to third parties in a way that could reveal your identity. For example, we might analyze which property listings receive the most clicks and use that data to prioritize similar listings on the homepage.

 

Transparency and Control Over Your Information

We strive for transparency in our data practices.  You have the right to access and update your personal information collected through our website.  If you wish to review or modify your information, please contact us at the email address provided below.

 

Cookies and Similar Technologies

Our website utilizes cookies, which are small data files stored on your device by your web browser. These cookies track user activity and remember your preferences (e.g., preferred language) for a more personalized experience. You can disable cookies in your browser settings, but some website features might be limited as a result.  We recommend keeping cookies enabled for the best user experience on Dholera Smart City’s website.

 

Third-Party Service Providers

We collaborate with third-party service providers who assist us in operating the website and delivering our services. These providers may have access to your information only to the extent required to perform their specific tasks, such as data analysis or website maintenance. We contractually bind them to maintain the confidentiality of your data and use it solely for the designated purposes.  For instance, we might partner with a customer relationship management (CRM) service to manage user inquiries and requests.

 

Security Measures

We take industry-standard security measures to safeguard the information you entrust to us. This includes protection against loss, unauthorized access, disclosure, alteration, or destruction. We use encryption methods to protect sensitive data during transmission. However, it’s important to remember that complete security cannot be guaranteed for any website or internet transmission.

 

Data Retention

We retain the information we collect for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention periods include: the nature of the data, the purposes for which it was collected, legal obligations, and business needs. Once the information is no longer needed, we will securely delete or anonymize it to prevent unauthorized access or use.

 

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You may also have the right to object to or restrict certain processing activities, as well as the right to data portability. To exercise these rights, please contact us using the contact information provided in the “Contact Us” section of this Privacy Policy.

Additionally, you have the right to opt-out of certain marketing communications we send you at any time. You can exercise this right by following the unsubscribe instructions provided in the communication or by contacting us directly.

Please note that we may need to verify your identity before processing certain requests. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

 

Children’s Privacy

Our website is not designed for children under the age of 13. We do not knowingly collect personal information from children in this age group. If you are a parent or guardian and believe your child has provided us with personal information, please get in touch with us immediately. We will take steps to delete any such information from our records.

 

Updates to this Privacy Policy

We may revise this Privacy Policy periodically to reflect any changes in our practices or legal requirements. We will notify you of any updates by posting the revised Privacy Policy on our website. We encourage you to review this policy regularly to stay informed of any changes.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please don’t hesitate to contact us at Contact us page. We are here to address your inquiries and ensure a positive experience on Dholera Smart City’s website.